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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Just to say thank you

The BEST bank in UK, and the BEST customers service . Reviewed on: 13th March 2023

Metro Bank review

My card had expired rang the bank informed me I could go to a branch and get a new card printed straight away. While at the bank told me to go and check card was working in the cash point and change password if required. Excellent service, great customer service Reviewed on: 13th March 2023

Yep very recommended

Perfect very good service very helpful Reviewed on: 13th March 2023

I love their service. Metro Bank is just the best.

The best bank that puts users needs into their plan. Reviewed on: 13th March 2023

Trustworthy

Since, I’ve opened my Metro account with Metro bank, I had few issues with card payments and Metro customer team were very helpful and dealt easily with the issues. Reviewed on: 13th March 2023

Always good, looking girls behind the counter

Metrobank is the way forward they get me so excited. I have to sit in the corner and touch myself. Reviewed on: 13th March 2023

Perfect Service no matter which Branch you visit

Having moved away from the area where we set up our account, visiting any other branch could be difficult. It certainly has been with other banks. Not so with Metro Bank. You could be a massively important personal customer at any branch I've walked in. Always treated with courtesy and respect. Would heartily recommend to anyone considering a change. Reviewed on: 13th March 2023

Metro Current Account

Our current account with Metro includes online banking. The method of access and the way the statements are set out are really easy to use and read respectively. Any time we have been into the bank we have found the staff helpful and efficient. We also like the fact that counter staff are able to verify our identity by photographic recognition. Reviewed on: 13th March 2023

Excellent

I have been with Metro bank since I was 16, and I have never had an issue, Metro Bank takes care of its customers, I experienced a scam back in 2019 and it had a huge effect on me at the time but everyone at the Metro Bank we extremely supportive and really took care of me, I was really impressed how quickly they were able to replace my card, implement additional security on to my account and walked me through safety steps when dealing with my account online and in public spaces, it has been incredible of them to do such an amazing job. Also, staff members are really patient with their customers, I can't count how many times I forgot my personal details to log in to my account and each time they take their time with me and really pay attention to my needs when I come to the local Metro Bank, everyone is extremely helpful and professional. Reviewed on: 13th March 2023

So convenient...

Always a pleasant and easy experience in store. Wouldn't bank with anyone else now... Thank you Metro! Reviewed on: 13th March 2023

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