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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Current account

Always helpful and friendly. Great customer service. Reviewed on: 13th March 2023

Nice stuff,I advice to deal with such bank

Helpful and kind stuff , updating me with every detail concerning my account. Many thanks keep on Reviewed on: 13th March 2023

Helpful banking

Was very quickly nd easy to set up bank account. They staff polite, friendly and knowledgeable. Always been helpful for any questions I have had when first set up and whole time I have banked with them. Reviewed on: 13th March 2023

Summary

Very helpful and friendly customer service. Reviewed on: 13th March 2023

Easy Accessable

Open 7 days a week. We can visit the bank any day of the week and speak to the staff anytime without prior appointment. Reviewed on: 13th March 2023

My experience

I joined Metro bank as I was with my last bank since I was 16. I got fed up with them and how much the charged when I used my card abroad. So I thought it’s time for a change. Opened my new account online and was so quick. Collected my card the next day in store. So impressed. Reviewed on: 13th March 2023

Quick and easy customer service

Client help and satisfaction with account questions for building credit scores Reviewed on: 13th March 2023

Quick and easy to set up

The staff are amazing and so helpful Reviewed on: 13th March 2023

Great Service

Extremely helpful staff provide the most amazing banking experience! Reviewed on: 13th March 2023

Team at Metro Bank

I always have a wonderful team that helps me whenever I don’t understand something Reviewed on: 13th March 2023

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