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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent bank - deserves the prizes

Metro bank is the best high street bank out there. Exceptional customer service and support and very helpful opening/closing hours. Reviewed on: 13th March 2023

Love Metro Bank

I have always been treated with a smiling face and excellent customer service whenever I entered any of the branches. Reviewed on: 13th March 2023

Always available

Always found staff in branch or online to be polite and helpful. Reviewed on: 13th March 2023

Amaizing

The beste BANK in UK.The only one who cares about customers and every time when heave a problem can be solved in few moments Reviewed on: 13th March 2023

Very good

Never had any problems with card or account Reviewed on: 13th March 2023

Reliable & Quick

Staff are very helpful and very quick in providing support with any issues. The bank is open early till late so its very accessible and money counting machine is a good initiative. Reviewed on: 13th March 2023

Very good and friendly at customers

They come up to you when you are in a queue to ask you what do you need. Reviewed on: 13th March 2023

Hospitality

Hello I was frantic about losing my online banking information and a PATIENT and understanding woman helped me, get all my information corrected calmly and it was quick. The woman was very respectful, at my local Croydon branch. Reviewed on: 13th March 2023

Excellentservice

I have found the service efficient and courteous. Living overseas for part of the year, this account works very well. Reviewed on: 13th March 2023

Always helpful bank staff

Best customer service that’s why using metro bank Reviewed on: 13th March 2023

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