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Metro Bank: Current account reviews

4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Working for years

5
I've been with metro bank for quite a few years and it has never let me down I'm glad I pick metro Reviewed on: 13th March 2023

Bank review

4
Very helpful quick and easy no fuss banking service Reviewed on: 13th March 2023

excellent

5
resolution is fast, they always give a good feedback to the customer Reviewed on: 13th March 2023

Good Experience.

4
It’s a good service. The waiting time was too much the last time I visited. But it’s good overall. I liked the staff. They’re very nice and polite. The app is pretty much easy to use. I like the service as well. Reviewed on: 12th March 2023

Coolest out there

5
I can say Metro Bank is the most reliable and most different with features that other banks never had and still don't have today. Reviewed on: 12th March 2023

Amazing service

5
I am very happy that I have bank account with Metro Bank. Excellent service and banking products. Reviewed on: 12th March 2023

Positive, helpful and friendly

4
So far, everytime I have visited a branch, not waited for long, staff are always helpful and friendly and the hours work for a normal life. Reviewed on: 12th March 2023

Awesome

5
Simply, great services. Safe and reliable Reviewed on: 12th March 2023

Supportive, trustworthy and efficient

5
The support, advice, quickness and efficiency of Metro Bank is always something I’ve been impressed with. I have been able to work through any financial worries or concerns I may have and replace debit cards when lost quicker than ever. I am very glad to be with metro bank for my current account and to be able to have branches so nearby to my home. Reviewed on: 12th March 2023

It's easy access when needed

5
We are happy with the services, which we get as convenient operational timings. Reviewed on: 12th March 2023

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