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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent service

Helpful staff always willing to go the extra mile Reviewed on: 12th March 2023

East to use bank

Metro bank is open 7days a week the customer service is good you don’t need to wait forever for a new card you can open an account the same day onsite there are enough metro banks in my area for me to choose from metro bank online banking is good I have recommended metro bank to all of my friends and family Reviewed on: 12th March 2023

A Convenient Bank

Get a prompt service. Opening hours much better than other banks. The availability of safe custody lockers is appreciated although the charges are quite hefty. Reviewed on: 12th March 2023

Good

Fast service internet banking and mobile app Reviewed on: 12th March 2023

Great service

I can’t express my satisfaction enough, great service and timings open till late and happy to help all the time Thankyou so glad I’m a customer Reviewed on: 12th March 2023

Best Bank

Late opening hours also open saturday and sunday . Reviewed on: 12th March 2023

Allaround good bank

Open late 7 days a week, can print my card in-store within minutes , can bring my dog in the branch and give him water and biscuits Reviewed on: 12th March 2023

Brilliant bank

Staff always helpful and friendly. And metro has the cheapest rates going Reviewed on: 12th March 2023

Best bank

Very good bank to bank with me my partner and all 6 children have accounts with metro Reviewed on: 12th March 2023

Wonderful open hours

Wonderful staff, good open hours Reviewed on: 12th March 2023

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