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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Good Bank

When I came to UK. Metro Bank help me in all my account opening. They have excellent customer service providers. I Reviewed on: 12th March 2023

Best bank I ever had

Very functional easy to use and great costumer service Reviewed on: 12th March 2023

Always been good

The perfect banking partner for me Reviewed on: 12th March 2023

Customer Service puts the traditional high street banks to shame.

It was relatively easy to open an account. When you go in there are 4 people serving at the counter who are very efficient. You are normally in and out within 5 minutes. At my previous bank - despite being in the town centre they seemed to think that making people queue for half an hour was acceptable. Reviewed on: 12th March 2023

Excellent service

Helpful staff always willing to go the extra mile Reviewed on: 12th March 2023

East to use bank

Metro bank is open 7days a week the customer service is good you don’t need to wait forever for a new card you can open an account the same day onsite there are enough metro banks in my area for me to choose from metro bank online banking is good I have recommended metro bank to all of my friends and family Reviewed on: 12th March 2023

A Convenient Bank

Get a prompt service. Opening hours much better than other banks. The availability of safe custody lockers is appreciated although the charges are quite hefty. Reviewed on: 12th March 2023

Good

Fast service internet banking and mobile app Reviewed on: 12th March 2023

Great service

I can’t express my satisfaction enough, great service and timings open till late and happy to help all the time Thankyou so glad I’m a customer Reviewed on: 12th March 2023

Best Bank

Late opening hours also open saturday and sunday . Reviewed on: 12th March 2023

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