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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Excellent service

5
High quality of good experience Reviewed on: 12th March 2023
Diangienda Wasolua's avatar
Diangienda Wasolua

Great access

5
Always helpful. Open the hours thar customets want. Very helpful on pbone and in branch Reviewed on: 12th March 2023
Robert 's avatar
Robert

Excellent service

5
Fast services precessional staff Very happy with Metro Bank Reviewed on: 12th March 2023
F D services's avatar
F D services

Metro the **** bank

1
You are having a laugh aren't you you are the worst bank in the UK I still can't use my bank account because I have to go to my local branch with ID my local branch is 2 counties away! Reviewed on: 12th March 2023
Antony Rice's avatar
Antony Rice

Great

5
Great staff very helpful especially as l have a Disibility Reviewed on: 12th March 2023
Marilyn Gill's avatar
Marilyn Gill

Great services provided

5
Got good experience to them & Great services provided Reviewed on: 12th March 2023
Asen Gabrovski's avatar
Asen Gabrovski

Human banking

5
The friendliest staff, always there to help. Couldn't be happier with them. I keep recomending them to friends. Reviewed on: 12th March 2023
Jenya Dimitrova's avatar
Jenya Dimitrova

Amazing

5
I'm soo happy with metro they always deliver and nice customer service Reviewed on: 12th March 2023
Jack goonery 's avatar
Jack goonery

Marvellous Metro

5
I have recommended Metro to both family and friends, for the manner in which they conduct themselves my praise never ends. Professional yet friendly they treat all with respect, in branch or on app I've had not one regret. Reviewed on: 12th March 2023
M's avatar
M

Easy to use

5
Very easy to sign up don’t think I’ve ever waited longer than 5 minutes if I need to call open 7 days and the app is really easy to use Reviewed on: 12th March 2023
Duane black What I do's avatar
Duane black What I do

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