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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great

Great staff very helpful especially as l have a Disibility Reviewed on: 12th March 2023

Great services provided

Got good experience to them & Great services provided Reviewed on: 12th March 2023

Human banking

The friendliest staff, always there to help. Couldn't be happier with them. I keep recomending them to friends. Reviewed on: 12th March 2023

Amazing

I'm soo happy with metro they always deliver and nice customer service Reviewed on: 12th March 2023

Marvellous Metro

I have recommended Metro to both family and friends, for the manner in which they conduct themselves my praise never ends. Professional yet friendly they treat all with respect, in branch or on app I've had not one regret. Reviewed on: 12th March 2023

Easy to use

Very easy to sign up don’t think I’ve ever waited longer than 5 minutes if I need to call open 7 days and the app is really easy to use Reviewed on: 12th March 2023

very good service

going the extra mile............ Reviewed on: 12th March 2023

Customer service

Outstanding service by the branch always welcoming when visiting the branch one of the managers called shiv always says hello to us and asks how we are. Very convenient opening times. Reviewed on: 12th March 2023

Very happy with service

So far so good easy to use fast transactions everything does what they say it does extremely happy with metro bank will recommend to all my friends and everyone else Reviewed on: 12th March 2023

Very convenient

Easily accessible; they don’t charge you for using your debit card abroad and they even welcome my dog! Reviewed on: 12th March 2023

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