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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Service with a smile

Great bank, far ahead from the Traditional bank competitors. I’ve been banking with Metro for over 10 years, and willing continue to do so. Reviewed on: 12th March 2023

Completely

Completely uncomplicated bank always able to contact someone Reviewed on: 12th March 2023

Easy, no hassle

Efficient and reliable. Metro keeps in touch and provides any information you need Reviewed on: 12th March 2023

Overall the best

I have been with Metro bank almost since they came to the UK and having been with various of the UK high street banks over the years, Metro are far and away the best. The fact that the debit card can be printed in store is a unique feature that is truly revolutionary! With other banks the hoops one has to jump through if you live in the country and are not at your registered address is usually exhausting and obstructive. The Metro app is also the best I have used as it their security checks. The customer service too has always been excellent whether in store on on the telephone. Some elderly clients of mine recently had a Trust account closed with short notice and only Metro was able to offer them a replacement account. They are in the mid 80s and Metro were caring and responsive throughout the transfer process. Reviewed on: 12th March 2023

Customer Experience

The Ease of Banking just sums it all for customer experience Reviewed on: 12th March 2023

Customer first

Metro puts it's customers centre front in its operations. The contrast with most other High Street banks is striking. My experience with three other banks ranges from acceptable to downright dismal. Reviewed on: 12th March 2023

Happy banker

So easy to bank with and nearest store always open for any advice or issues. Reviewed on: 12th March 2023

Convenient helpful nothing too much

I love using Metrobank. The app is super easy to use and allows you to do everything you need but the shop is also always there when you need it and again staff are on hand and it’s quick and easy to handle your query. Reviewed on: 12th March 2023

Best Bank

Very competent bank in the whole United Kingdom Reviewed on: 12th March 2023

So easy, so different, so good

We needed a current account to use when travelling. The Metro bank was so easy to join, from the moment we walked in it was so different from other banks and so good. Reviewed on: 12th March 2023

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