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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Move to Metro

From the moment I enter I'm greeted with a smile.All the staff go the extra mile.No long queues no need to wait Their online banking is equally great From opening an account to securing a loan no stress involved no need to moan. Metro Bank are truly the best in every way when put to the test ! Reviewed on: 11th March 2023

Excellent service

Excellent service. Very courteous staff Reviewed on: 11th March 2023

Customer friendly

I love love Metro Bank. No hassle. I lost my card and I got it printed immediately They are also open seven days a week. Reviewed on: 11th March 2023

Metro Bank are amazing

Best bank ever in my opinion!!! The others don't come close, thank you for being amazing at everything you do, Metro Bank!!! Reviewed on: 11th March 2023

The bank for All

I have been using Metro over the past few years and It has never disappointed me in Assessing my Money or general queries. Opening Times are excellent as well. Reviewed on: 11th March 2023

Service

Great customer service, staff going out of they way to help . Reviewed on: 11th March 2023

No nonsense, straight forward banking

I am not a fan of doing everything online and prefer to sort out important things like banking face to face. Metro provided a no nonsense, straight forward account opening service on a Sunday. What more can I say. Even walked out with my debit card in my hand the same day. When ever, I have had an issue, visited seen quickly and problem sorted no, long waits to get through to call centres and tedious conversations. With other Banks branches shutting, they have a lot to learn from Metro and I recommend to all my friends and family. Reviewed on: 11th March 2023

The best bank ever. Card printing is available in-store. There is no need to wait days

Two weeks ago, my current account was blocked because I made international transactions. I walked into Metro bank in Croydon and the workers were very friendly. I explained to them what happened to my account and told them that I wanted it unblocked. I was told to wait a few minutes. They directed me to an individual who helped me solve the problem and my account was unblocked in less than a minute. Reviewed on: 11th March 2023

Open a account easily and quickly

Fast service Account opened and card and sent in few days Reviewed on: 11th March 2023

Fantastic customer service

The staff are always helpful and friendly. Knowledgeable people always ready to answer your questions. It's a pleasure to visit a branch rather than stress with other high Street banks. Reviewed on: 11th March 2023

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