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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Customer service

It's really nice to actually speak to human beings behind a desk in a bank these days. Every time I go into Metro bank, I have been greeted and pointed to the person I need for my requirements. Always very friendly too. Reviewed on: 11th March 2023

Best Bank so far in UK. Opens seven days a week to accommodate everyone. Long hours of operation

The service is great, you don't have to wait till you are bored. They will attend to you the moment you step in the bank. The service is best Reviewed on: 11th March 2023

Easy to use

Metro is a great bank to bank with, I especially love it when I can use my card all over Europe with no additional fees. The online banking app is very easy and straightforward to use, I haven’t had any issues with the app or the bank itself. Which is why I tell my family members to get it too. Reviewed on: 11th March 2023

Smart Bank

A bank that opens 7 days a week! Opens till late too! Great customer support! what more can you ask for! Reviewed on: 11th March 2023

always a smiling face and warm reception as you enter

when we messed our passwords up they were very supportive and quickly got them sorted Reviewed on: 11th March 2023

PROFESSIONAL AND FRIENDLY

ALWAYS HELPFUL FRIENDLY STAFF. CLEAR INFORMATION AND INSTRUCTIONS. GREAT APP AND ONLINE EXPERIENCE. Reviewed on: 11th March 2023

Very helpful

They are very good I love them so qweek problem resolved Reviewed on: 11th March 2023

Just so convenient

Open 7 days a week! You don't really need to say anymore. There's always someone available help and everyone is always very helpful. I use the app most, which is easy, intuitive and you can do practically everything that you'll ever want on it. My wife, friends and family now use Metro Bank after my recommendation. Even joining was incredibly easy. Reviewed on: 11th March 2023

Great bank

Great services,fast way to create an account and have acces to your online banking,good security. Reviewed on: 11th March 2023

Best bank ever

The metro bank is one of the best banks I have ever used they are open when I need them and have staff that actually care about customers and there needs I would recommend them to everyone Reviewed on: 11th March 2023

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