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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great

Always have a positive experience with metrobank, plus the staff are always super friendly and helpful Reviewed on: 11th March 2023

Metro bank to win

Always been there to help since day one Reviewed on: 11th March 2023

Best customer service and less waiting time

Best customer service and less waiting time. Easy mobile app and friendly customer relations. Reviewed on: 11th March 2023

The bank that works, for me

Metro Bank is the personal bank, it is visible to the customer and its staff are always available, friendly and capable of answering and solving questions, they will try to advise and solve personal financial issues.Metro Bank is a friend to have through good or difficult times. Reviewed on: 11th March 2023

Good service

Good service always. I really appreciate there staff for being talking so politely,friendly and patience. Reviewed on: 11th March 2023

Best banking in the whole UK

They are very good jn welcoming customers, aleays a smile on their faces when helping and assisting in everything needed. Reviewed on: 11th March 2023

Easy Banking

Easy to open, easy to use, staff always there to offer assistance if needed, Good all-round friendly bank Reviewed on: 11th March 2023

Friendliest, smiliest bank

I love that I am welcomed as if I were a good friend, staff are never condescending and are very helpful, even when it is an issue they cannot easily solve, I have never felt 'fobbed off' Reviewed on: 11th March 2023

BRITISH BANK AWARDS

Metro Bank - the best Bank on the High Street, open 7 days a week, fantastic customer services and support. Reviewed on: 11th March 2023

Metro bank is reliable.

Their customer service is quick and efficient. Reviewed on: 11th March 2023

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