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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Good service

Good service always. I really appreciate there staff for being talking so politely,friendly and patience. Reviewed on: 11th March 2023

Best banking in the whole UK

They are very good jn welcoming customers, aleays a smile on their faces when helping and assisting in everything needed. Reviewed on: 11th March 2023

Easy Banking

Easy to open, easy to use, staff always there to offer assistance if needed, Good all-round friendly bank Reviewed on: 11th March 2023

Friendliest, smiliest bank

I love that I am welcomed as if I were a good friend, staff are never condescending and are very helpful, even when it is an issue they cannot easily solve, I have never felt 'fobbed off' Reviewed on: 11th March 2023

BRITISH BANK AWARDS

Metro Bank - the best Bank on the High Street, open 7 days a week, fantastic customer services and support. Reviewed on: 11th March 2023

Metro bank is reliable.

Their customer service is quick and efficient. Reviewed on: 11th March 2023

Exceptional

Very accessible opening and closing times. The bank staff are helpful and polite. I get to get free pens which are much needed, whenever I pop in branch. Reviewed on: 11th March 2023

Excellent service

Very easy to use, online banking and the app works perfectly. No hassle banking. Reviewed on: 11th March 2023

Helpful

Helped out our Pensioners Association when we were dumped by our existing bank. Friendly staff and so good to have a branch. Reviewed on: 11th March 2023

Easy and Friendly!

We took out a current account last year, and had an amazing, fast and friendly service at the Northampton Branch. Seamless and efficient service - Thanks Metro Team! Reviewed on: 11th March 2023

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