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Metro Bank: Current account reviews

4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

It an amazing bank fast and reliable

5
The bank always had my back and helped me whenever I needed help with nice cashier Reviewed on: 11th March 2023

Each time quick response

5
When ever I go to a bank they immediately resoved the issue. Reviewed on: 11th March 2023

Polite staff

5
Staff are always polite and helpful. No probably is to big Reviewed on: 11th March 2023

Best bank ever

5
Metro bank is a bank you can fully trust and depend on. It will never let you down ! Reviewed on: 11th March 2023

Great service

5
Had a problem with my account went into my branch they sorted it out Reviewed on: 11th March 2023

Great

5
Easy to set up and use an account, with a good mix of the old and the new in terms of app and branch banking. Reviewed on: 11th March 2023

Excellent customer service

5
Whenever I require further advice, help or guidance, Metro Bank staff are always willing to help, as opposed to other major banks, who automatically direct customers to online or telephone banking. Reviewed on: 11th March 2023

Recommended

5
I don't have any complaint. Metro Bank always help you. Last time I blocked my account by mistake, I called them and they helped me immediately. Reviewed on: 11th March 2023

A*

5
Always had 5* service when ever I have visited the Enfield branch Reviewed on: 11th March 2023

excellent bank never had a single problem

5
I’ve been with metro bank since I was 16 I’m 26 years old now and I’ve never had a single problem or fault by this bank! Never been happier to bank with a company like this before Reviewed on: 11th March 2023

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