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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Best bank for busy lives

5
Multiple locations means easy access, opening hours means easy access, in store card printing is a brilliant idea. Good customer service. All makes for a very convenient banking experience. Reviewed on: 11th March 2023
Tanya Ganly's avatar
Tanya Ganly

Helpful

5
The staff are always friendly and helpful whenever I go into a branch. The opening hours are really useful. Reviewed on: 11th March 2023
Alexander Auld's avatar
Alexander Auld

Always open when I need them.

5
This bank is always open when I need them. The extended opening hours and being able to see a human is key for me. Reviewed on: 11th March 2023
Ann Dwyer (Annie)'s avatar
Ann Dwyer (Annie)

Best bank

5
Helpful staff, good opening hours, much better than any other bank..the best Reviewed on: 11th March 2023
Shaz's avatar
Shaz

Metro excellence

5
Immediate and accurate personalised service . Very impressive. Reviewed on: 11th March 2023
Nim's avatar
Nim

Great bank

5
Great service, nice customer service Reviewed on: 11th March 2023
Regina Addo's avatar
Regina Addo

Best bank

5
I had an unknown transaction, the fraud department was in touch straight away, sorted it and new card the next day. Very easy. Thank you Reviewed on: 11th March 2023
Sammy Caven's avatar
Sammy Caven

A bank with class and convenience

5
This bank is an example on how banks should operate Reviewed on: 11th March 2023
Jamila smith's avatar
Jamila smith

credibility and catering always for customer

5
The Metro Bank is a credible and a reliable bank that puts its customers first, and this is seen especially when you go into the branch at Bexleyheath. Reviewed on: 11th March 2023
Oliver Moseray's avatar
Oliver Moseray

My opinion of Metrobank

5
In my opinion Metrobank has the most customer friendly opening hours of all the british banks, it seems it,s their to serve it's customers rather than to just make profits. Reviewed on: 11th March 2023
Janice Ballongay's avatar
Janice Ballongay

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