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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing customer service

Friendly and fast customer service Reviewed on: 11th March 2023

Perfect

Perfect online banking fast working Reviewed on: 11th March 2023

Mind blowing service

Every time ai send money it’s very easy to understand it. I recommend more than 40+ new friends and start their accounts on one of the best leading band Metro Reviewed on: 11th March 2023

Cheerful banking

I have enjoyed shopping at all Metro Bank but not Hammersmith London W6. Stuffy staffs here including manager. I was refused to get fifty pence coins change here for my coin collection. Pensioner. Reviewed on: 11th March 2023

Poor service all around

Tried to deposit some cash. Metro bank asked for proof I drove home to collect the proof some 30 minute drive. Showed proof cash was legitimate. They then said they couldn’t take the cash as had no facility to help. 2 hours wasted. Quality has gone down. Stupid gimmick about bringing your dog in store. Don’t care about that preferred longer opening times and quality service. Reviewed on: 11th March 2023

Reliable

Brilliant, every time I visit my branch i feel welcomed staff are professionals and no waiting. I can also withdraw my money any amount without problems and anytime. I have referred alot of people and their feedback is positive infact, i have never had any complaints. Reviewed on: 11th March 2023

Amazing

Easy access app amd online banking Reviewed on: 11th March 2023

They are very reliable and excellent quality service

They contacted me earlier before not frauds into my account Reviewed on: 11th March 2023

Like Starling but with High Street branches. Winner winner.

Top banana. Easy, quick and simple. Reviewed on: 11th March 2023

Brilliant service

Always keep in touch with latest product app is so easy to use. Always making service the keep update with latest security Reviewed on: 11th March 2023

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