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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Poor service all around

Tried to deposit some cash. Metro bank asked for proof I drove home to collect the proof some 30 minute drive. Showed proof cash was legitimate. They then said they couldn’t take the cash as had no facility to help. 2 hours wasted. Quality has gone down. Stupid gimmick about bringing your dog in store. Don’t care about that preferred longer opening times and quality service. Reviewed on: 11th March 2023

Reliable

Brilliant, every time I visit my branch i feel welcomed staff are professionals and no waiting. I can also withdraw my money any amount without problems and anytime. I have referred alot of people and their feedback is positive infact, i have never had any complaints. Reviewed on: 11th March 2023

Amazing

Easy access app amd online banking Reviewed on: 11th March 2023

They are very reliable and excellent quality service

They contacted me earlier before not frauds into my account Reviewed on: 11th March 2023

Like Starling but with High Street branches. Winner winner.

Top banana. Easy, quick and simple. Reviewed on: 11th March 2023

Brilliant service

Always keep in touch with latest product app is so easy to use. Always making service the keep update with latest security Reviewed on: 11th March 2023

Very friendly service, including processing older currency

Very happy with the experience in store. Also the app is not bad. Nice to see a bank making the efforts Metrobank is making. Reviewed on: 11th March 2023

Great Bank !

Easy, convenient and always available Reviewed on: 11th March 2023

Friendly professional bank

If I ever had an issue customer service are alway there helpful friendly and very professional what more could you ask for 5stars Reviewed on: 11th March 2023

Best bank

The best bank in England, been with them for years and will never change Reviewed on: 11th March 2023

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