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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Best service ever!

I Have been with Metro Bank since I was 16 years old. Wonderful staff and fast technology with them. My bank account is so easy to manage and keep track of my money in and out. I also receive monthly statements which are super useful. If I had a problem, they fix it right away. I’m loving metro bank and I plan on sticking with them for life. Good Job guys. Reviewed on: 11th March 2023

My favourite bank by far

Every time i enter metro bank they never fail to make me feel comfortable welcome and help me with all my troubles Reviewed on: 11th March 2023

User friendly beyond any other bank

I am a UK resident expat and have been a Metro client for 12 years. Simple, no frills, efficient, helpful, friendly, well trained staff. I hold 5 accounts and a deposit box. Approx 70.000£ on accounts right now. Great great App. Reviewed on: 10th March 2023

Mr

Very customer friendly. Opening long hours, 7 days a week. Reviewed on: 10th March 2023

Very efficient service

Very efficient service I enjoy using metro Reviewed on: 10th March 2023

Best service

Best service that we can trust all the time. Reviewed on: 10th March 2023

Great company

Lovely staff, banking is quick and easy by phone, in branch, online or on the app. Would recommend. Reviewed on: 10th March 2023

Best British bank ever

I was using other bank before Metro I was facing some issue however after joining metro no issue at all. Internet banking is smooth than any one. Reviewed on: 10th March 2023

Easy access friendly banking

Always available for help and advice 7 days a week Reviewed on: 10th March 2023

Excellent service, great customer satisfaction

Everyone at Metro Bank is very friendly, great customer service and highly efficient Reviewed on: 10th March 2023

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