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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great customer service, and not waiting in long queue for doing your work with bank.

Best bank in the UK for banking, transferring, they have a easy and great app to use and doing online banking around the world. Reviewed on: 11th March 2023

Best bank in uk

Quick and amazing service. They make sure you are satisfied and answer your questions with joy. Bank with Metro for best results. Reviewed on: 11th March 2023

Made getting a bank account a very easy process

I suffer with anxiety but i felt relaxed setting up my bank in metro bank bristol. The staff are very warm there and before i knew it i was walking out with my card in no time. I was also given a goodwill gesture of £10 as i had to come in a few times to hand in id/bill letters and my tenancy agreement as i didn’t have photo id i had to take these extra steps but the process was made very easy and streamlined by the friendly staff. I remember a guy james who helped me and my worker with printing out documents that showed what letters and stuff i would need to open my bank. All in all the best customer service i have ever received. I would like to thank the manager who was very nice with giving me the goodwill gesture. Thanks to metro bank i finally had a card. Finn collier Reviewed on: 11th March 2023

Best service ever!

I Have been with Metro Bank since I was 16 years old. Wonderful staff and fast technology with them. My bank account is so easy to manage and keep track of my money in and out. I also receive monthly statements which are super useful. If I had a problem, they fix it right away. I’m loving metro bank and I plan on sticking with them for life. Good Job guys. Reviewed on: 11th March 2023

My favourite bank by far

Every time i enter metro bank they never fail to make me feel comfortable welcome and help me with all my troubles Reviewed on: 11th March 2023

User friendly beyond any other bank

I am a UK resident expat and have been a Metro client for 12 years. Simple, no frills, efficient, helpful, friendly, well trained staff. I hold 5 accounts and a deposit box. Approx 70.000£ on accounts right now. Great great App. Reviewed on: 10th March 2023

Mr

Very customer friendly. Opening long hours, 7 days a week. Reviewed on: 10th March 2023

Very efficient service

Very efficient service I enjoy using metro Reviewed on: 10th March 2023

Best service

Best service that we can trust all the time. Reviewed on: 10th March 2023

Great company

Lovely staff, banking is quick and easy by phone, in branch, online or on the app. Would recommend. Reviewed on: 10th March 2023

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