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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best British bank ever

I was using other bank before Metro I was facing some issue however after joining metro no issue at all. Internet banking is smooth than any one. Reviewed on: 10th March 2023

Easy access friendly banking

Always available for help and advice 7 days a week Reviewed on: 10th March 2023

Excellent service, great customer satisfaction

Everyone at Metro Bank is very friendly, great customer service and highly efficient Reviewed on: 10th March 2023

Metro bank is no 1

The easiest bank to all you can get very quickly and the staff are so nice Reviewed on: 10th March 2023

Excellent customer service

The customer service is amazing! Reviewed on: 10th March 2023

Mr metro

The best bank in uk and in Europe much easier to apply for a bank account with metro then any other bank thanks Reviewed on: 10th March 2023

Best British Bank

Best banks so far. Opening hours suit my busy life. Overall, the only bank in the UK that opens on Sundays Reviewed on: 10th March 2023

Amazing Service

I’m getting amazing service whenever I need. And I can reach support wherever I’m. I did use 3 bank in the UK in the past. Finally I found my place! Reviewed on: 10th March 2023

Good bank

Runs my account well with direct debits Reviewed on: 10th March 2023

Good but has flaws

Quite often, my card gets blocked and Metro sends me a text to confirm if it was me, which I must reply to. This is a great idea except from the part where it costs to reply and they blocked my money. Reviewed on: 10th March 2023

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