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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent banking experience

Opening an account with metro was less stressful as I was attended to within a shortest possible time, it was absolutely less stressful. I had a friendly interaction with the staff as the banking environment was equally friendly and welcoming. I'd highly recommend this bank to family and friends. Reviewed on: 10th March 2023

Friendly

I always find the staff very friendly,extremely polite and helpful Reviewed on: 10th March 2023

superb

Always ready to help amd customer friendly Reviewed on: 10th March 2023

Very assessable

Very helpful staff in all areas when I visit the bank Reviewed on: 10th March 2023

Metro Bank

Friendly customer service, no issues or problems at all as a customer I would definitely recommend others! Reviewed on: 10th March 2023

Helpful, friendly and always good advice

My experience with my Metro Bank has been so much more helpful and easier than other banks, and at 74 I’ve known a few! They most definitely have my vote for best bank. Reviewed on: 10th March 2023

Best Bank I have ever been with.

Metro Bank is the best, I have had Current accounts with some of the so called Top Banks, high street leaders. But at the end of the day all they were interested in was hitting they,re loyal customers with as many charges as possible. Metro Bank doesn't do that, they look after they're Customers. Reviewed on: 10th March 2023

Excellent

Excellent banking Excellent service Reviewed on: 10th March 2023

nice banking

Very good services and appropriate work time. You will finish your job in a moment and even after your work or on Sunday Reviewed on: 10th March 2023

Best bank!

Customer service, opening times, luxurious facilities. Reviewed on: 10th March 2023

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