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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great bank if you live in London, great if you travel in europe

Have banked with Metro for. Any years. Love that they have many branches that are open everyday and good hours. Love that I can use my card in Europe without cost. They only lose a point in my opinion in that the internet banking seems to not always work well...app is fine but not everyone wants an app. Reviewed on: 10th March 2023

No thing has earned a 10

Nothing is worth a 10 but every time I’ve needed any assistance, be it closing accounts to sending monies abroad, Metro Bank has always come up trumps Reviewed on: 10th March 2023

Friendly staff

Nice experience with metrobank. Very good facilities online and in the branches. Easy and straightforward opening bank account. Suitable opening times. Reviewed on: 10th March 2023

How banks should be!

Open 7 days a week with superb customer service. Always super friendly staff and nothing is too much trouble. Thank you Metro Bank. Reviewed on: 10th March 2023

Quick and Simple

When I was a young boy, I dreamt about owning my own debit card. When I turned 16, I just walked into the shop in town and got my debit card 20 minutes later. Not only was it quick, it has been so easy to use. Their app is sleeks and I can easily transfer money whenever. I love metro bank! Gimme money! Reviewed on: 10th March 2023

A bank like no other.

M...meticulous E..Ever ready to assist T...timings to suit all R..Real Bank for real people O..only bank where we get instant polite dedicated service. Need I say more. Metro bank ...I honestly appreciate your efforts and service. God bless you all. I hope and pray you win! Ms Haslam Reviewed on: 10th March 2023

excellent service

Open when other banks are closed and always personal service when required. What more could you ask for? This bank does always much more than any of the others. Bravo! Reviewed on: 10th March 2023

Excellent bank that understands retail banking

Metro Bank understand retail banking. They offer their customers what the customer wants - they are open 7 days a week which is vital for shift workers, and they are open til late which is great when you work 9-5. Unlike other banks, they don't give you hassle about depositing money at a counter. Their app is good and easy to use. Their accounts offer good interest rates and flexible withdrawal options. Reviewed on: 10th March 2023

The best service

The working hours of the bank are convenient. I always receive clear and accurate advice on the issues that interest me. Reviewed on: 10th March 2023

I like customer service

I like that if you loos the car you can get it in the store right away, and the store are in high street too Reviewed on: 10th March 2023

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