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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Quick and Simple

5
When I was a young boy, I dreamt about owning my own debit card. When I turned 16, I just walked into the shop in town and got my debit card 20 minutes later. Not only was it quick, it has been so easy to use. Their app is sleeks and I can easily transfer money whenever. I love metro bank! Gimme money! Reviewed on: 10th March 2023

A bank like no other.

5
M...meticulous E..Ever ready to assist T...timings to suit all R..Real Bank for real people O..only bank where we get instant polite dedicated service. Need I say more. Metro bank ...I honestly appreciate your efforts and service. God bless you all. I hope and pray you win! Ms Haslam Reviewed on: 10th March 2023

excellent service

5
Open when other banks are closed and always personal service when required. What more could you ask for? This bank does always much more than any of the others. Bravo! Reviewed on: 10th March 2023

Excellent bank that understands retail banking

5
Metro Bank understand retail banking. They offer their customers what the customer wants - they are open 7 days a week which is vital for shift workers, and they are open til late which is great when you work 9-5. Unlike other banks, they don't give you hassle about depositing money at a counter. Their app is good and easy to use. Their accounts offer good interest rates and flexible withdrawal options. Reviewed on: 10th March 2023

The best service

5
The working hours of the bank are convenient. I always receive clear and accurate advice on the issues that interest me. Reviewed on: 10th March 2023

I like customer service

5
I like that if you loos the car you can get it in the store right away, and the store are in high street too Reviewed on: 10th March 2023

quick account creation

4
Very good online banking and quick account opening Reviewed on: 10th March 2023

Very nice and helpful people around the bank

5
Whenever you went to the bank without your card or anything they are always helpful and kind towards you. Reviewed on: 10th March 2023

Fantastic service

5
It’s great being able to talk to a real person rather than stuck being stuck with some automated phone system Reviewed on: 10th March 2023

Great customer service

4
Always open if I need access to information Reviewed on: 10th March 2023

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