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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great Service Everyday!

Metro always surprises me with polite and nice employees. There's no need for an appointment and everything gets sorted on the day, I had an amazing time opening my account, having a great chat and the account was ready to go with the card printed on the spot! I love Metro! Reviewed on: 10th March 2023

The best!

It’s so much easier to use contactless and if you have any problems they will sort it out asap Reviewed on: 10th March 2023

Best help ever

Even the littlest thing I needed help with they would and wouldnt judge you for not knowing something Reviewed on: 10th March 2023

Excellence in every department

100% the people’s bank, excellent customer service & superb opening hours. Each visit I am greeted by warm friendly knowledgeable staff I recommend metro to many family & friends so glad I switched to them 4 years ago Reviewed on: 10th March 2023

Secure banking

Security and frauds are picked up very fast and account put on hold till contact made, easy and quick to contact also Reviewed on: 10th March 2023

Could not be more happier with a bank

I have found all the metro banks I have gone to have all been more than happy to help with anything I have needed Reviewed on: 10th March 2023

Quality

Amazing service by the bank. Would definitely recommend Reviewed on: 10th March 2023

Ease of opening

Very easy to open a current account, very friendly and helpful staff at the Orpington branch Reviewed on: 10th March 2023

Only caring bank

Cares about its customers and open all hours especially people who work all week Reviewed on: 10th March 2023

I loved the service

Great experience I would recommend this bank to anyone Reviewed on: 10th March 2023

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