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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Secure banking

Security and frauds are picked up very fast and account put on hold till contact made, easy and quick to contact also Reviewed on: 10th March 2023

Could not be more happier with a bank

I have found all the metro banks I have gone to have all been more than happy to help with anything I have needed Reviewed on: 10th March 2023

Quality

Amazing service by the bank. Would definitely recommend Reviewed on: 10th March 2023

Ease of opening

Very easy to open a current account, very friendly and helpful staff at the Orpington branch Reviewed on: 10th March 2023

Only caring bank

Cares about its customers and open all hours especially people who work all week Reviewed on: 10th March 2023

I loved the service

Great experience I would recommend this bank to anyone Reviewed on: 10th March 2023

Reliable

Great service! Every day open ! What else can you ask? Reviewed on: 10th March 2023

Outstanding

Metro bank has always provided me with the best service easy to call or visit branches I always recommend to my friends and family Reviewed on: 10th March 2023

Excellent bank

Everything you need from a bank Reviewed on: 10th March 2023

Best bank I have been with.

Started to bank with Metro about 4 yrs ago, after I had had numerous fraudulent transactions with previous bank. They score high marks for me, because: 1. I like being greeted. 2. I like the opening hours. 3. The whole process for opening up a bank account, was very easy. 4. Having all my cards printed immediately in store, is a great idea and very efficient, especially as my account is active straight away. 5. It’s the only bank I know, that is dog friendly, which is very handy, as I can call in as part of my pup walk. 6. Dog treats. 7. Lovely lolly pops, even though they are not always there… (bring back the lollipops please)! 8. The staff are always happy and friendly. Solid 10/10 Reviewed on: 10th March 2023

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