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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank I have been with.

Started to bank with Metro about 4 yrs ago, after I had had numerous fraudulent transactions with previous bank. They score high marks for me, because: 1. I like being greeted. 2. I like the opening hours. 3. The whole process for opening up a bank account, was very easy. 4. Having all my cards printed immediately in store, is a great idea and very efficient, especially as my account is active straight away. 5. It’s the only bank I know, that is dog friendly, which is very handy, as I can call in as part of my pup walk. 6. Dog treats. 7. Lovely lolly pops, even though they are not always there… (bring back the lollipops please)! 8. The staff are always happy and friendly. Solid 10/10 Reviewed on: 10th March 2023

Current account

The best bank I have ever been with the service is always amazing on the phone and in branch, always happy and pleased to see everyone very fast service Reviewed on: 10th March 2023

Best bank ever

I love it so much because metro is my numbrr one bank. Reviewed on: 10th March 2023

Great service

I'm very happy with Metro and the service is first class. Reviewed on: 10th March 2023

The best bank I have ever banked with

They are open when needed and are very dog friendly Reviewed on: 10th March 2023

New to Metro

As an older gentleman i do not grasp technology quickly but the help team were infinitely patient as i muddle my way through they went above and beyond. Reviewed on: 10th March 2023

Amazing

I really enjoy banking with Metro, everything is secure and the staff are always welcoming and helpful! Reviewed on: 10th March 2023

Very friendly and trusting service too.

Happy customer always with service and a friendly staffs. Reviewed on: 10th March 2023

Highly recommend

Easy and safe to use. I would definitely recommend this to anyone Reviewed on: 10th March 2023

The most versatile dog friendly bank ever

The early opening to late close is perfect for me, all the staff know what they are talking about and this gives me confidence when engaging with them, a very good testament to their training. They are patient and explain and simplify things on your level. Reviewed on: 10th March 2023

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