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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Reliable

Great service! Every day open ! What else can you ask? Reviewed on: 10th March 2023

Outstanding

Metro bank has always provided me with the best service easy to call or visit branches I always recommend to my friends and family Reviewed on: 10th March 2023

Excellent bank

Everything you need from a bank Reviewed on: 10th March 2023

Best bank I have been with.

Started to bank with Metro about 4 yrs ago, after I had had numerous fraudulent transactions with previous bank. They score high marks for me, because: 1. I like being greeted. 2. I like the opening hours. 3. The whole process for opening up a bank account, was very easy. 4. Having all my cards printed immediately in store, is a great idea and very efficient, especially as my account is active straight away. 5. It’s the only bank I know, that is dog friendly, which is very handy, as I can call in as part of my pup walk. 6. Dog treats. 7. Lovely lolly pops, even though they are not always there… (bring back the lollipops please)! 8. The staff are always happy and friendly. Solid 10/10 Reviewed on: 10th March 2023

Current account

The best bank I have ever been with the service is always amazing on the phone and in branch, always happy and pleased to see everyone very fast service Reviewed on: 10th March 2023

Best bank ever

I love it so much because metro is my numbrr one bank. Reviewed on: 10th March 2023

Great service

I'm very happy with Metro and the service is first class. Reviewed on: 10th March 2023

The best bank I have ever banked with

They are open when needed and are very dog friendly Reviewed on: 10th March 2023

New to Metro

As an older gentleman i do not grasp technology quickly but the help team were infinitely patient as i muddle my way through they went above and beyond. Reviewed on: 10th March 2023

Amazing

I really enjoy banking with Metro, everything is secure and the staff are always welcoming and helpful! Reviewed on: 10th March 2023

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