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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Very friendly and trusting service too.

Happy customer always with service and a friendly staffs. Reviewed on: 10th March 2023

Highly recommend

Easy and safe to use. I would definitely recommend this to anyone Reviewed on: 10th March 2023

The most versatile dog friendly bank ever

The early opening to late close is perfect for me, all the staff know what they are talking about and this gives me confidence when engaging with them, a very good testament to their training. They are patient and explain and simplify things on your level. Reviewed on: 10th March 2023

appericiate

i am happy to vote metro bank as i choose this bank when i open my first bank account in UK as well as i notice that only this bank is open on sunday which no others bank do efforts to do this thing in UK and any other countries i appericiate. Reviewed on: 10th March 2023

Absolutely brilliant great service

Brilliant bank great service and great polite staff Reviewed on: 10th March 2023

Vey high customer service *****

Everything in the highest quality and leaves nothing to be desired ***** :) Reviewed on: 10th March 2023

Satisfied service

Excellent service whenever go to branch. Reviewed on: 10th March 2023

Brilliant service

Briliant opening time and available all the time Reviewed on: 10th March 2023

Fantastic Babk

I love metro bank the hours it is open means you can fit a visit in store around your work hours it’s free to use your card abroad the staff are very helpful and friendly and nothing is to much trouble for them if you loose or damage your card you can get a replacement straight away in store it offers a great incentive for children to save with its change machine the online banking is straightforward and the app keeps you informed of the money your spending. In my view metro bank just has it all Reviewed on: 10th March 2023

Easy

Never had a problem on line, or having to get a new card Reviewed on: 10th March 2023

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