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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Absolutely brilliant great service

Brilliant bank great service and great polite staff Reviewed on: 10th March 2023

Vey high customer service *****

Everything in the highest quality and leaves nothing to be desired ***** :) Reviewed on: 10th March 2023

Satisfied service

Excellent service whenever go to branch. Reviewed on: 10th March 2023

Brilliant service

Briliant opening time and available all the time Reviewed on: 10th March 2023

Fantastic Babk

I love metro bank the hours it is open means you can fit a visit in store around your work hours it’s free to use your card abroad the staff are very helpful and friendly and nothing is to much trouble for them if you loose or damage your card you can get a replacement straight away in store it offers a great incentive for children to save with its change machine the online banking is straightforward and the app keeps you informed of the money your spending. In my view metro bank just has it all Reviewed on: 10th March 2023

Easy

Never had a problem on line, or having to get a new card Reviewed on: 10th March 2023

Very professional

Always very supportive and efficient when I need, Keep up on u hard work Reviewed on: 10th March 2023

Best bank

Customer service is great always there to help Reviewed on: 10th March 2023

Metro-Bank review

As a student who has only recently in the last few years started to have the responsibility of my own finances, Metro Bank have been such a good bank to go to. In the few moments I’ve needed to talk to them, they’ve been absolutely brilliant and so helpful. Also, the app is so useful and convenient so that I can check and manage my spending. Reviewed on: 10th March 2023

Excellent

Customer service very helpful never a problem. Always clean and presentable. And online services easy to set it and use Reviewed on: 10th March 2023

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