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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

the best bank ever

the best customers service, the best internet banking app Reviewed on: 10th March 2023

The best choose ever made !

I had doubts about this BANK, but when i come to MetroBank, it was very unexpected. When i arrived first time the Manager was there, she told me everything i had to know very calm. I opened my account, in just a few minutes. Everything when i have a problem i call them and they’re are helping with all you need u need, they talk very nicely to you, and they understand what you need. I recomand Metrobank 100%. Im very happy with my choose. Reviewed on: 10th March 2023

Accessible and friendly staff

Staffs are helpful. Instant replacement of a new card. More days and long hours of service to the client. Reviewed on: 10th March 2023

Thanks

Let me win please I’m desperate to complete some work at home Reviewed on: 10th March 2023

Reliable

I like the fact that they open on Sunday's Reviewed on: 10th March 2023

Best banking service ever

Best banking service ever No waiting no server problem Reviewed on: 10th March 2023

Most helpful bank

They’re amazing, and so so helpful, I’ve never been with a bank that cares so much about its people before. And I love that they do that. Reviewed on: 10th March 2023

The best customer service for me and my family

I have been with metro bank for over 5 years and they have always been there to help when I had a problem with my card. The customer service is immaculate as they are always ready to help my problem. They should be awarded best bank as they always verify accounts that come in when transferring . Reviewed on: 10th March 2023

Helpful

So helpful on line or in branch Reviewed on: 10th March 2023

Amazing bank

I have 3 bank accounts but Metro is the only one that I do most of my transaction. Easy, reliable, no delays. And ultimately secure. They have been with my side by side all these years. I use there cards wherever I go in Europe. Just an amazing bank with an amazing staff that are always there to help when needed Thank you for being my friends and my rock Reviewed on: 10th March 2023

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