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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best Bank in the whole wide world

Help you sort out your banking issue on time by professionals, don't waste your time on anything banking pretty much. Reviewed on: 10th March 2023

Efficient, caring, helpful and smart!

24hr help available, great customer care, easy to use app Reviewed on: 10th March 2023

Community account

When looking to open a community account, the Metro Bank were the only bank or building society that would let us open an account. I found the whole process easy and the staff very helpful and welcoming. We also like the fact that Metro bank have very extended opening hours. Reviewed on: 10th March 2023

Happy

Always helpful and easy to use the app Reviewed on: 10th March 2023

Metro Bank proves to be the best bank

A warm welcome with a pleasant smile awaits you at the entrance eager to help with your query. This sets a feel of you being a valued customer. If the queue is long you will be approached to be helped by the other staff to reduce the waiting time. Great service. Reviewed on: 10th March 2023

Excellent Bank

Excellent banking experience , easy accessible, Reviewed on: 10th March 2023

Easy banking

It was easy open the account and managing is easy, opens on the weekends is another benefit. App is super easy. Reviewed on: 10th March 2023

Very good in all their efforts, good stuff service. Congratulations to all of you from Metro Bank

I'm very happy with the Metro Bank service Reviewed on: 10th March 2023

Helpful Staff

The staff are always helpful including the customer service team. Reviewed on: 10th March 2023

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