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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Metro Bank

Fast, friendly and efficient service every time! Reviewed on: 10th March 2023

Highly experience team

Just like to say metro bank is the best and safest bank thank you Reviewed on: 10th March 2023

The best bank

Probably 10 years, together. Perfect service Reviewed on: 10th March 2023

Friendly and helpful

Great to have a replacement card in 10 mins and no charge for using in Europe ! Reviewed on: 10th March 2023

Best Bank in the whole wide world

Help you sort out your banking issue on time by professionals, don't waste your time on anything banking pretty much. Reviewed on: 10th March 2023

Efficient, caring, helpful and smart!

24hr help available, great customer care, easy to use app Reviewed on: 10th March 2023

Community account

When looking to open a community account, the Metro Bank were the only bank or building society that would let us open an account. I found the whole process easy and the staff very helpful and welcoming. We also like the fact that Metro bank have very extended opening hours. Reviewed on: 10th March 2023

Happy

Always helpful and easy to use the app Reviewed on: 10th March 2023

Metro Bank proves to be the best bank

A warm welcome with a pleasant smile awaits you at the entrance eager to help with your query. This sets a feel of you being a valued customer. If the queue is long you will be approached to be helped by the other staff to reduce the waiting time. Great service. Reviewed on: 10th March 2023

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