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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Friendly helpful staff

Quick and easy to open a current account, card issued while you wait, great service Reviewed on: 10th March 2023

GREAT BANK

GREAT CUSTOMER SERVICE GREAT WEBSITE - EASY TO USE Reviewed on: 10th March 2023

Expertise, personalized approach, and commitment - Top class

I've banked with them for almost 5 years and am thoroughly impressed with their professionalism, knowledge, and commitment to finding the best solutions for their clients. From the initial consultation to the final closing, Metro Bank executives have been with me every step of the way, answering any questions I had and providing valuable insights and recommendations. One thing I particularly appreciated about Metro Bank is their personalized approach. They took the time to understand my unique needs and financial situation and tailored their advice accordingly. I'd Highly recommend them. Reviewed on: 10th March 2023

Is vey nice banking i am having since i started

I will continue using this metro banking all my life Reviewed on: 10th March 2023

Metro

great bank easy to deal with and great service Reviewed on: 10th March 2023

Highly recommended

It's the best bank easy to use great staff highly recommended Reviewed on: 10th March 2023

Good security

Always easy to get ahold of and good cyber security Reviewed on: 10th March 2023

Quick and easy opening of account

Metro bank is the best bank ever. The Staff is very helpfull. Opening of the account is very easy and quick and the card is printed within few minutes. Metro bank is very safe bank, I wanted to transfer money to Poland through some page on-line and metro bank called me and warned me that there was many reports about this page being fraud. So they have everything under control. Reviewed on: 10th March 2023

Stuck with a card freeze 1153 km from home

I was unable to pay upfront hotel costs due to a card freeze, therefore called customer support. Customer support security checked me both swiftly and thoroughly and said they would call back in exactly two minutes. The called back bang on time with the issue fully resolved. Excellent customer service. Thank you Metro Bank. Reviewed on: 10th March 2023

Fabulous

They offer great services to customers on time Reviewed on: 10th March 2023

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