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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Always greeted in a lovely manor.

5
Nothing is an issue for the staff. Immediate responses and fast service. Cannnot fault in anyway! Reviewed on: 10th March 2023
ryno-knight@hotmail.co.uk's avatar
[email protected]

Does everything it says 'on the tin'

5
Good experience from opening my account and very friendly, efficient service whenever I have visited. Reviewed on: 10th March 2023
Valerie Parnes 's avatar
Valerie Parnes

Good service

5
I think they are too secure! I get locked out of my account many times a year! but better safe than sorry Reviewed on: 10th March 2023
YPehudah's avatar
YPehudah

Brilliant review

5
Great bank always happy to help Reviewed on: 10th March 2023
Patrick carty's avatar
Patrick carty

Love love love

5
Metro is always so reliable and accessible to me no matter where I am. They never let me down Reviewed on: 10th March 2023
Jas's avatar
Jas

Best choice of bank

5
Had a terrible experience with previous bank providers but with Metro Bank, they’ve been very helpful, supportive and brilliant. Overall I do recommend Metro Bank. Reviewed on: 10th March 2023
Daniel Haines's avatar
Daniel Haines

Good and bad. Overall metro is nice

3
Happy go lucky metro bank get the job done Reviewed on: 10th March 2023
Carl 's avatar
Carl

Excellent branch in Brighton!

5
Whilst other banks are cutting back on opening hours Metro is the exception. Great local service and I hope it expands its services to help give more 1:1 personal money advice to customers in these challenging times. May I suggest: a free coffee station and more books about personal finance. Anyway, keep up the good work! Reviewed on: 10th March 2023
Jayne's avatar
Jayne

Great bank,excellent service

5
Metro bank opened me a business account with a coupe of days, whereas other Banks kept messing me about. Reviewed on: 10th March 2023
Arbeed Ahmed's avatar
Arbeed Ahmed

Excellence

5
Professional, friendly always helpful Reviewed on: 10th March 2023
Philip vaughan 's avatar
Philip vaughan

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