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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best High Street Bank

5
Best High Street Bank Best High Street Bank Best High Street Bank Reviewed on: 10th March 2023

Best bank ever

5
Fast and best experience ever with this bank Reviewed on: 10th March 2023

British Banking At Its Best

5
I’ve been a Metro Bank customer for nearly 8 years and can confidently say they’re a brilliant bank. Every bank can offer a Current Account or great digital banking options but Metro Bank have a fantastic high street presence & more importantly have friendly, approachable employees who actually help you instead of leaving you alone with a ‘self service machine’. Reviewed on: 10th March 2023

Best bank in the world

5
I recommend alot of people to metro Bank especially with there easy online banking to work on and the customer service of the branch is spectacular with the politeness and the caring staff and they all help you to deal with the situation or problem you have got it's a privilege to banking with metro ❤️ Reviewed on: 10th March 2023

Genuinely there for its customers

5
Real people, who don’t make you fill in random bits of paper, open late, genuinely convenient. I put my card through the tumble dryer two days before going on holiday; any other bank that’s a massive problem. Walked into my branch, leave ten minutes later with a freshly produced card; simple! My old bank would have posted me one which would have taken 10 to 14 days, ruining my holiday! Reviewed on: 10th March 2023

Best bank for sure

5
Have had no problem with service and a great safe environment Reviewed on: 10th March 2023

3655

5
I love this bank they are professionals they have the best security Reviewed on: 10th March 2023

Metro

5
The best decision I made was to open an account with Metro Bank. First class service and all round helpful would recommend to family and friends in a heartbeat Reviewed on: 10th March 2023

Brilliant bank

5
I've been with Metro for a little under 10 years now and whenever there is an issue, they are able to resolve it straight away, either through phone or walk in at the bank. I always feel like my money is secure with them. Reviewed on: 10th March 2023

Go the extra mile for their Clients

5
No days it’s difficult find friendly people at Banks , sadly the general attitude is doing a favour to the client just by speaking to them’. At metro it totally different nothing too much trouble: I’m always greeted by a friendly smile and my assistance dog Reba is always made to be welcomed, gets a bit of fuss made of her (which she loves) and given a tasty doggie treat. Just feel the Metro Bank makes an effort to make genuine connection with their clients, which is nice. Reviewed on: 10th March 2023

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