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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

very customer friendly

I moved to UK 9 years ago. Metro bank was recommended to me and I can only confirm, that all my customer experience has been positive! Banking with metro bank is easy, accessible and welcoming! Reviewed on: 10th March 2023

Very effective

My fist time was excellent,got my card printed and given to me on the spot.never had this before awsome. Reviewed on: 10th March 2023

Fabulous

Helpful, curious, and always great customer service Reviewed on: 10th March 2023

Excellent

Can't fault them! Service is great Reviewed on: 10th March 2023

Brilliantly

Very good always someone on hand too help on the phone Reviewed on: 10th March 2023

Sam

I’m very happy with MetroBank when I had something to solve over the phone or at the bank, the employees behaved very well Reviewed on: 10th March 2023

Excellent service

Good in bank service, friendly advisors etc Reviewed on: 10th March 2023

They are a progressive bank

The only bank I know that is open in person 7 days a week making them progressively ahead of other high street banks with their customer service window. . So they deserve to be winners of the award ! Reviewed on: 10th March 2023

Easy customer service

Willing to help at any given time Reviewed on: 10th March 2023

Happy with the personal service

Great to be able to walk into a bank and get great service Reviewed on: 10th March 2023

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