Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

View other Metro Bank products

4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10580)

Excellent service

Good in bank service, friendly advisors etc Reviewed on: 10th March 2023

They are a progressive bank

The only bank I know that is open in person 7 days a week making them progressively ahead of other high street banks with their customer service window. . So they deserve to be winners of the award ! Reviewed on: 10th March 2023

Easy customer service

Willing to help at any given time Reviewed on: 10th March 2023

Happy with the personal service

Great to be able to walk into a bank and get great service Reviewed on: 10th March 2023

Very happy with your service

Very happy with my bank and the service is excellent Reviewed on: 10th March 2023

Brilliance

Genuine article a most dynamic and outstanding banking system> Metro Current Account! Reviewed on: 10th March 2023

Friendly, sound advice and quick to act.

Metro was the first bank in years to offer help and guidance to help me in the right direction, which enabled me to qualify for an account. Since joining the Metro Bank, my life is no longer an uphill struggle through disorganisation. My feet are now firmly on the ground. Reviewed on: 10th March 2023

Excellent services

Their kindness when dealing with any issues Reviewed on: 10th March 2023

Faultless.

Since opening my account with Metro I have not had anything but great experiences. I lost my card and panicked a little, but not for long. Being able to go knto the branch on a Sunday and have a new card in my wallet within 45 minutes was a godsend. Thank you Metro. Reviewed on: 10th March 2023

This is how all High Street Banks should be

I bank with four High Street Banks....I've had an account with one for nearly sixty years. Why is Metro so user-friendly, easily found, relaxed and modern-looking? The long-established banks need to go into a Metro and just sit there, watching the short queues, listening to the banter, admiring the decor. It's not that hard to do - you just work out what people want! Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account (discontinued)
from Tesco Bank 4.53 from 69 reviews
Student Account
from NatWest 4.15 from 89 reviews
Current Account
from Algbra 3.93 from 2 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub