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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Pleasant to deal with

Always pleasant and efficient to deal with Reviewed on: 10th March 2023

Staff

Excellent customer service. Always help to help you out. Aslo this bank csm give your bank card on the spot, due other banks take upto 5 working days Reviewed on: 10th March 2023

Good service

Very good service. And very helpful staff Reviewed on: 10th March 2023

The best bank ever

The best bank in UK. Open every day till late Reviewed on: 10th March 2023

Metro - straightforward with excellent service and support

Metro bank delivers straightforward banking, a clear and reliable on-line system and when required great service and support. Highly recommended. Reviewed on: 10th March 2023

No hassle

Basic, cool, great communication. No technical jargon. Metro is just great for me. Reviewed on: 10th March 2023

Happy customers

Great customer service and great branchs Reviewed on: 10th March 2023

Fuss free easy

How refreshing to find a bank that not only opens sensible hours but have staff so approachable it's like talking to your best friend, top marks Reviewed on: 10th March 2023

friendly service

very relatable and down to earth workers easy to spaek to Reviewed on: 10th March 2023

Metro review

They have good customer service and a good app online, would recommend Reviewed on: 10th March 2023

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