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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Metro - straightforward with excellent service and support

Metro bank delivers straightforward banking, a clear and reliable on-line system and when required great service and support. Highly recommended. Reviewed on: 10th March 2023

No hassle

Basic, cool, great communication. No technical jargon. Metro is just great for me. Reviewed on: 10th March 2023

Happy customers

Great customer service and great branchs Reviewed on: 10th March 2023

Fuss free easy

How refreshing to find a bank that not only opens sensible hours but have staff so approachable it's like talking to your best friend, top marks Reviewed on: 10th March 2023

friendly service

very relatable and down to earth workers easy to spaek to Reviewed on: 10th March 2023

Metro review

They have good customer service and a good app online, would recommend Reviewed on: 10th March 2023

Great service very helpful staff

Great news about your awards opening times staff always on hand good to be a part of the metro Bank Reviewed on: 10th March 2023

Sorting out my bank account

After trying to get my online account running again nice man in Sutton branch sat down with me and with a lot of patients he done my account so I could use again Reviewed on: 10th March 2023

Beyond helpful

So easy to set up and use and as my husband is a technophobe, they set it all up for him. Wonderful service Reviewed on: 10th March 2023

Flexible

Can use cards all over the world Reviewed on: 10th March 2023

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