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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Great service very helpful staff

Great news about your awards opening times staff always on hand good to be a part of the metro Bank Reviewed on: 10th March 2023

Sorting out my bank account

After trying to get my online account running again nice man in Sutton branch sat down with me and with a lot of patients he done my account so I could use again Reviewed on: 10th March 2023

Beyond helpful

So easy to set up and use and as my husband is a technophobe, they set it all up for him. Wonderful service Reviewed on: 10th March 2023

Flexible

Can use cards all over the world Reviewed on: 10th March 2023

Free-flow, easy going, smooth, operable

Registered since 2019, amazing service, bank statements accurate, smooth online banking and no issues Reviewed on: 10th March 2023

Fantastic banking

Have 2 accounts with them and they always provide excellent services Reviewed on: 10th March 2023

Best Service

The team at Metro Bank are super helpful and friendly every time I have dealings with them. The customer comes first every time. Reviewed on: 10th March 2023

Brilliant

Very pleased with all services. The bank of the people Reviewed on: 10th March 2023

Personal banking

When so many banks are cutting hours and forcing customers to use machines or online banking Metro Bank offers great customer service with the choice of these plus the ability to interact in person with a teller 7 days a week. Reviewed on: 10th March 2023

Excellent

Very good service delivery and customer service Reviewed on: 10th March 2023

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