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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Innovative & for the people

I absolutely love Metro Bank since banking with them mid last year. The app is easy, appealing and colourful, and visiting the bank is always a personal and welcoming experience. They have great benefits and truly serve the communities which is hard to find amongst banks. Metro Bank are really standing out and deserve to win! Reviewed on: 10th March 2023

Easy excess

It had been extremaly easy to have open account and do national and international transections with Metro bank Undoubtedly the best Reviewed on: 10th March 2023

the bank is people friendly.

I have been in this bank for a long time. i never had problems. Reviewed on: 10th March 2023

Metro Top Bank

Metro Bank has excellent customer service, the staff are so helpful and polite. All my transactions go well. Reviewed on: 10th March 2023

Easy to use

Convenient bank which provides great service Reviewed on: 10th March 2023

best bank in uk

real people not machines is a big plus to older customers like myself . well done metro. Reviewed on: 10th March 2023

Excellent bank

Using metro bank is very easy and structured well when trying to navigate online. As far as banking in person it is also very easy. Sometimes wait times can be a while but I like the fact they take your number and call when they’re ready so you’re not waiting in the bank the whole time which is very helpful. Reviewed on: 10th March 2023

Customer Centric Brilliant Banking!

Very helpful professional staff, convenient hours, great mobile service! Reviewed on: 10th March 2023

Quality banking

I find metro banks app easy to work my way around if you have any problems you can get hold of anyone the same day pretty much as long as it isn’t a public holiday and there customer services are polite and friendly would highly recommend Metro bank Reviewed on: 10th March 2023

I needed access to a new card and no waiting days. Done in store. Efficient as ever.

I feel that Metro Bank is there whenever I need them. I am an in-store-branch person and need face to face dialogue and like sorting financial matters in my time not queuing in rival banks to do business in their narrow times. Metro Bank suits my lifestyle and I suit the philosophy of Metro with its no frills, no fuss, and no wait counter service. Reviewed on: 10th March 2023

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