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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great banking experience and always someone to talk to not a machine my money is important and I feel like Metro listen

As above anything I want to discuss they are there for me. It’s good to talk to a human. Metro have the human touch Reviewed on: 10th March 2023

Very good bank we get instant debit card

I got good experience with the metro bank Reviewed on: 10th March 2023

Very Helpful.

Good help I have issues accessing my account. And very helpful with important questions Reviewed on: 10th March 2023

Easy to deal with.

I find Metro Bank easy to deal with, they are open hours that help working people and can use their cards abroad with no additional fees. Reviewed on: 10th March 2023

Excellent service

Excellent customer service always happy to help and always go through products and services with u never found a bank so helpful and reliable Reviewed on: 10th March 2023

100% customer service

I love I can pop onto the bank after work !! Open later so it’s More convenient when you need someone to talk to over the account. Always friendly and also say hello!!! Bank card can be issued straight away and also password reset always have helped me when I needed too !! Reviewed on: 10th March 2023

Family friendly

Excellent family friendly bank, including our furry family members Reviewed on: 10th March 2023

I realy like it becouse its open till late and open on sunday and very short ques.

Can't clomplain about metro bank. Reviewed on: 10th March 2023

Not bad not good medium statement

So far good but they want more improvement and customer service Reviewed on: 10th March 2023

Best ever

Just join metro bank family but it has been an excellent experience so far, customer service are very helpful and easy to access. Reviewed on: 10th March 2023

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