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Metro Bank: Current account reviews

4.80
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10579)

Great service

5
They have a great customer service provided to each customer they have. Reviewed on: 10th March 2023

Best of the best

5
Great customer service. Breath of fresh air with your money Reviewed on: 10th March 2023

Best bank

5
Good hours, lovely staff and always helpful Reviewed on: 10th March 2023

Great place

5
Very helpful and friendly. Open when it is needed Reviewed on: 10th March 2023

Very friendly staff with satisfactory customer service

5
No had any issue with their service. Always been helpful and very welcoming staff Reviewed on: 10th March 2023

Availability

5
Metro Bank is available 7 days a week and services are quick to deliver. Reviewed on: 10th March 2023

Visit branches seven days a week.

4
They have safe deposit boxes while the others are closing this service. So I tend to stay with them. Reviewed on: 10th March 2023

Brilliant service

5
Staff very helpful and knowledgeable. Opening hours are very important to me so that I can access the bank at a time convenient to me. Reviewed on: 10th March 2023

The only bank

5
METRO Bank is the only bank who gives you account in couple minutes and when you're leaving you have your debit card already in your pocket. I didn't wait any queue like in other brands. Reviewed on: 10th March 2023

Easy

4
Just easy to use, no problem ever Reviewed on: 10th March 2023

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