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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Helpful

Very helpful when wanting to open account, card printed in branch so you can start using straight away app is very good Reviewed on: 10th March 2023

The best bank ever

We have been with Metro bank for about 5 years and we have never had a problem with them they Realy are the best bank Reviewed on: 10th March 2023

Personal touch banking

Metro Bank still cares for it’s customers by having staff behind the counter, and not installing machines (like other banks do) so that I can ask questions if I have a problem. Reviewed on: 10th March 2023

Good one

Easy to use, and secure,love it Reviewed on: 10th March 2023

Excellent customer service

always got best customer service and happy with their products Reviewed on: 10th March 2023

Customer Service

Very efficient staff always and happy to help Reviewed on: 10th March 2023

Really good

They have always sorted at problems asap Reviewed on: 10th March 2023

very different banking experience

best service i experienced in 45 years of having bank accounts Reviewed on: 10th March 2023

Overall very good experience with Metro bank

Always I get a quicker answer from Bank for all my queries Reviewed on: 10th March 2023

Good and easy bank

Helpful customer service and quick and easy solutions and use Reviewed on: 10th March 2023

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