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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

very different banking experience

best service i experienced in 45 years of having bank accounts Reviewed on: 10th March 2023

Overall very good experience with Metro bank

Always I get a quicker answer from Bank for all my queries Reviewed on: 10th March 2023

Good and easy bank

Helpful customer service and quick and easy solutions and use Reviewed on: 10th March 2023

At last quality banking

A bank who put people before profit a quality bank puts all the others to shame could do with more local branches Reviewed on: 10th March 2023

Excellent

Very friendly staff. Easy going and make it for easy banking Reviewed on: 10th March 2023

Open when you need them.

Extended opening hours, interested staff, and an excellent banking App Reviewed on: 10th March 2023

The best bank ..... hands down

Easy and Quick. The customer service is top notch!!! If to grade I would’ve given a A******** because they are simply the best. They make you feel homely/ comfortable. That’s why I just love them. Reviewed on: 10th March 2023

The best bank

Never had a problem. Reliable, 24/7 customer support Reviewed on: 10th March 2023

Super easy and convenient

Such an easy to use current account, I’ve never had issue with this bank and they’ve served me very well with such great service and any customer service need I have Reviewed on: 10th March 2023

Great all round service

Best bank easy to get any issues sort and great staffs Reviewed on: 10th March 2023

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