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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Top class service

Excellent, easy to use service and reliable app, saving a lot of time Reviewed on: 10th March 2023

Service is scheduled emaculate

I had a situation where I couldn’t sign in to my online account .called metro bank.customer support was instant response job done.happy customer. Reviewed on: 10th March 2023

Big fan

I have my family and myself with metro bank , the most brilliant idea for me is that if you lose a card they will print you a replacement at the bank , so no waiting for one through the post , if you are lucky enough to have a forgetful teenager, this option is fantastic Reviewed on: 10th March 2023

Waiting

Always get help as quickly as I got Reviewed on: 10th March 2023

Metro bank makes banking so easy. Would 100% recommend

Metro bank makes banking so easy. Would 100% recommend as its easy to keep track of accounts and payments! Reviewed on: 10th March 2023

They are the best bank offer the services to customers

It's easy to walk the app and great customer service Reviewed on: 10th March 2023

Me

Metro has been such a great bank good customer service Reviewed on: 10th March 2023

The Best

Good and efficient services understanding Reviewed on: 10th March 2023

Great bank

Great and reliable bank, easiest online/ app banking. Reviewed on: 10th March 2023

First class bank

My branch is in Croydon and the staff there were very helpful in a problem I had they sorted it our to my satisfaction Reviewed on: 10th March 2023

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