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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Professional and reliable

Multiple contact avenues with a range of working hours. Very quick and reliable. A bank anyone can trust with there finances! Reviewed on: 10th March 2023

Metro Bank

Nice new clean buildings. Brilliant that you can have a debit card printed at reception which cuts out the inconvenience of having to wait for it in the post. I really like that Metro Bank is open 7 days a week and stays open later in the evening than any other bank. Reviewed on: 10th March 2023

Top class service

Excellent, easy to use service and reliable app, saving a lot of time Reviewed on: 10th March 2023

Service is scheduled emaculate

I had a situation where I couldn’t sign in to my online account .called metro bank.customer support was instant response job done.happy customer. Reviewed on: 10th March 2023

Big fan

I have my family and myself with metro bank , the most brilliant idea for me is that if you lose a card they will print you a replacement at the bank , so no waiting for one through the post , if you are lucky enough to have a forgetful teenager, this option is fantastic Reviewed on: 10th March 2023

Waiting

Always get help as quickly as I got Reviewed on: 10th March 2023

Metro bank makes banking so easy. Would 100% recommend

Metro bank makes banking so easy. Would 100% recommend as its easy to keep track of accounts and payments! Reviewed on: 10th March 2023

They are the best bank offer the services to customers

It's easy to walk the app and great customer service Reviewed on: 10th March 2023

Me

Metro has been such a great bank good customer service Reviewed on: 10th March 2023

The Best

Good and efficient services understanding Reviewed on: 10th March 2023

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