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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Good and efficient serving staff

Always welcome by staff and very nice ,friendly and helpful staff. Reviewed on: 10th March 2023

Outstanding service

Amazingly friendly staff with quick response and friendly service help at hand when need it for emergencies or everyday needs Reviewed on: 10th March 2023

The best bank

Very reliable and when you call they are very kind Reviewed on: 10th March 2023

Open all hours

Compared to other high street banks Metro Bank is open hours that suit the customers and meet their needs. Staff always very attentive and efficient. Reviewed on: 10th March 2023

Best bsnk

Bank is very simple and straight forwards very good security also Reviewed on: 10th March 2023

Best in branch services

Fast response, quick fix of the problem . Fast for opening an account ( and even provided a nice coffee while waiting ! ) Reviewed on: 10th March 2023

Customer service

The staff at Metro banks appear to be non-judgemental and more grounded than some of the high street banks. I have opened several accounts with service users and they appear understanding of their needs. It is also nice the back have weekend opening and later opening. Reviewed on: 10th March 2023

Excellent

This is one of the best bank ever in england Reviewed on: 10th March 2023

Joyful experience

Great staff,flexible,always attentive,and amazingly organised as far department wise . Fast service ,and great approach to customer satisfaction Reviewed on: 10th March 2023

Magnificent service

Metro bank have great customer service Reviewed on: 10th March 2023

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