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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Magnificent service

Metro bank have great customer service Reviewed on: 10th March 2023

Excellent service

Can only but suggest to all of you. Never had problems with them. Very friendly customer service and support Reviewed on: 10th March 2023

Brilliant service

Always welcomed in the bank with a friendly smile and attitude. Very efficient staff Reviewed on: 10th March 2023

Fantastic

Easy access for whole week facilities Reviewed on: 10th March 2023

Great bank, exceptional service

We moved to this bank from HSBC because Metro offer such good customer service and flexibility of access. Friendly, courteous and knowledgeable staff always willing to assist. Reviewed on: 10th March 2023

Best Bank I have ever known

Love the opening hours, gives me a chance to visit the bank, when all others bank are already closed . My dog is welcome to come in and is always treated as a boss Reviewed on: 10th March 2023

Great customer service!

Never have to wait in queue's over the phone. Straight forward and great staff.... Reviewed on: 10th March 2023

Efficient, convenient banking

Opening times are fantastic, service is exemplary and generally convenient banking when I need it. Reviewed on: 10th March 2023

Best Bank

Well, it was the first bank that opened its doors to me when I moved to the UK. I love the always kind staff the ability to always be able to give me the information I am looking for. I would have the opportunity to go to other banks but I remain loyal to Metro Bank! Reviewed on: 10th March 2023

Very good service and quick too.

Very happy with their service and customer care. Reviewed on: 10th March 2023

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