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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Wonderful

It’s absolutely wonderful, from quick transactions to friendly chats. Metro bank is here to help everyone! Reviewed on: 10th March 2023

Excellent everything

Very good service .7 days Banking facility Reviewed on: 10th March 2023

Cant deal with anything different

Self employed tradesman not handled Reviewed on: 10th March 2023

Exceptional

Outstanding 7days service, for works Reviewed on: 10th March 2023

Good and efficient serving staff

Always welcome by staff and very nice ,friendly and helpful staff. Reviewed on: 10th March 2023

Outstanding service

Amazingly friendly staff with quick response and friendly service help at hand when need it for emergencies or everyday needs Reviewed on: 10th March 2023

The best bank

Very reliable and when you call they are very kind Reviewed on: 10th March 2023

Open all hours

Compared to other high street banks Metro Bank is open hours that suit the customers and meet their needs. Staff always very attentive and efficient. Reviewed on: 10th March 2023

Best bsnk

Bank is very simple and straight forwards very good security also Reviewed on: 10th March 2023

Best in branch services

Fast response, quick fix of the problem . Fast for opening an account ( and even provided a nice coffee while waiting ! ) Reviewed on: 10th March 2023

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