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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Friendliest Bank

I have banked with Metro for years now and I still feel a warm welcome and sense of security, anytime I need to visit a branch or online. I feel looked after by Metro. Reviewed on: 10th March 2023

Everything is good

Very good really happy with all Reviewed on: 10th March 2023

Amazing bank

I’ve been with my bank since I was 17 and they have never let me down. Any issue I have had they have fixed it there and then whilst I’ve been on the phone and always had the best service I’ve experienced Reviewed on: 10th March 2023

Love that my bank is open 7 days a week!

Overall, Metro is a good bank - could be better, but most of the staff are smart and capable and we love that you are open 7 days a week. Reviewed on: 10th March 2023

Mr

7 days open & till late and print bank card at the time not waiting 5 working days Reviewed on: 10th March 2023

Easy banking

Good experience using metro bank. Reviewed on: 10th March 2023

Amazing Bank

Amazing banking experience with Metro. So modern and different from others. Switch to Metro today. Won't regret Reviewed on: 10th March 2023

Good bank

Good personal banking. And never disappointed with the service. Helpful and quick response on spot and by phone. Reviewed on: 10th March 2023

Metro bank deserves to win the award because they go above and beyond to help me whenever I call or face to face visit.

Whenever I needed help, I have to choose which branch to go because so far, I've never been left out. Any of the staff team will attend to me in a cordial manner. I've introduced family and friends to Metro bank and they too gave a positive response for the services they received. Reviewed on: 10th March 2023

Absolutely good bank

Service in this bank are too good and the staff is amazing ready to help anytime Reviewed on: 10th March 2023

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