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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Love that my bank is open 7 days a week!

Overall, Metro is a good bank - could be better, but most of the staff are smart and capable and we love that you are open 7 days a week. Reviewed on: 10th March 2023

Mr

7 days open & till late and print bank card at the time not waiting 5 working days Reviewed on: 10th March 2023

Easy banking

Good experience using metro bank. Reviewed on: 10th March 2023

Amazing Bank

Amazing banking experience with Metro. So modern and different from others. Switch to Metro today. Won't regret Reviewed on: 10th March 2023

Good bank

Good personal banking. And never disappointed with the service. Helpful and quick response on spot and by phone. Reviewed on: 10th March 2023

Metro bank deserves to win the award because they go above and beyond to help me whenever I call or face to face visit.

Whenever I needed help, I have to choose which branch to go because so far, I've never been left out. Any of the staff team will attend to me in a cordial manner. I've introduced family and friends to Metro bank and they too gave a positive response for the services they received. Reviewed on: 10th March 2023

Absolutely good bank

Service in this bank are too good and the staff is amazing ready to help anytime Reviewed on: 10th March 2023

Bank staff are extremely helpful

Always welcomed when you walk through the door. Polite and very friendly staff that go out there way to help you Reviewed on: 10th March 2023

Best bank!

You guys are great, always polite convenient coin exchange, best rate for international withdraws. Keep up the good work guys all the best. Reviewed on: 10th March 2023

Amazing

Metro bank has Amazing customer service they are always happy to help and is great to know they are open until late Reviewed on: 10th March 2023

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