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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Top of the block

Never have I experienced a banking system quite like it. Can get a new card in a branch, open until late evening on s Sunday. Staff are incredible and nothing is too much bother Reviewed on: 10th March 2023

Great bank

All ways helpful staff I never have a problem Reviewed on: 10th March 2023

Best experience

It’s my uk first bank account with metro and I have the best experience with them Reviewed on: 10th March 2023

Very fast service

I recently went I into branch to get a new card as I had lost mine. They were very polite and printed me a new card on the spot. Excellent customer service! Reviewed on: 10th March 2023

Convenient

This bank is really convenient , open 7 days a week, it meets all my banking needs , compared to other high street banks Reviewed on: 10th March 2023

Excellent and easily accessible.

Online banking is easy to use and accessible. The customer service is really helpful and good at explaining what you are concerned about. Reviewed on: 10th March 2023

Person injury

Metro Bank is fantastic for the little perks and savings Reviewed on: 10th March 2023

Fantastic bank

Opening hours are amazing and staff are always friendly and helpful. Best bank I've gone with. Reviewed on: 10th March 2023

Never felt so at ease banking with metro

They are very timely with appointments, polite whenever I walk into any branch. Reviewed on: 10th March 2023

Incredible

Best service you give and the bank is always open even on Sunday keep up. Reviewed on: 10th March 2023

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