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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Very friendly

I feel always I’m a special customer cos I don’t need appointments Reviewed on: 10th March 2023

Professional, friendly, dependable and service oriented.

Opening and account was easy and operating my account has been stress-free. I have needed a bit of help and I received prompt response and resolution. Reviewed on: 10th March 2023

Metro

They are the best bank I have ever used Reviewed on: 10th March 2023

Top of the block

Never have I experienced a banking system quite like it. Can get a new card in a branch, open until late evening on s Sunday. Staff are incredible and nothing is too much bother Reviewed on: 10th March 2023

Great bank

All ways helpful staff I never have a problem Reviewed on: 10th March 2023

Best experience

It’s my uk first bank account with metro and I have the best experience with them Reviewed on: 10th March 2023

Very fast service

I recently went I into branch to get a new card as I had lost mine. They were very polite and printed me a new card on the spot. Excellent customer service! Reviewed on: 10th March 2023

Convenient

This bank is really convenient , open 7 days a week, it meets all my banking needs , compared to other high street banks Reviewed on: 10th March 2023

Excellent and easily accessible.

Online banking is easy to use and accessible. The customer service is really helpful and good at explaining what you are concerned about. Reviewed on: 10th March 2023

Person injury

Metro Bank is fantastic for the little perks and savings Reviewed on: 10th March 2023

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