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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Fantastic bank

Opening hours are amazing and staff are always friendly and helpful. Best bank I've gone with. Reviewed on: 10th March 2023

Never felt so at ease banking with metro

They are very timely with appointments, polite whenever I walk into any branch. Reviewed on: 10th March 2023

Incredible

Best service you give and the bank is always open even on Sunday keep up. Reviewed on: 10th March 2023

Always friendly and professional

Every time I go into the Orpington branch they always very friendly and professional. Reviewed on: 10th March 2023

Banking Hours are best !

Metros working hours making them best bank. Normally a working person is always busy on weekdays but metro is open on Saturdays and Sundays thats what make them different and best along with super class service. Reviewed on: 10th March 2023

Great

Easy to use and understand, never had any issues. Reviewed on: 10th March 2023

metro bank

Excellent bank I’ve not been with them long but I’ve never had any problems with them and I’d highly recommend metro bank to friends and family Reviewed on: 10th March 2023

Open all hour

I am very happy with the Metro Bank, the staff are always pleasant, most of all the opening hours are much better than other high street banks. The fact they can issue a damaged card the same day is a bonus and been very helpful in the past. Reviewed on: 10th March 2023

Actually brilliant at customer services can get a card straight away brilliant service

I love being with Metro Bank, they really help us to look after the customers Reviewed on: 10th March 2023

Friendly convenient service

Staff at Metro Bank in Chiswick are always polite and helpful and always take time to find an answer to something they might not know. The short parking available is very convenient. Reviewed on: 10th March 2023

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