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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

The most professional, efficient bank

Always a lovely quick service. Also Iv never been to a bank that has so many extras, from a money machine, to lollies and dog treats and they even print you a new card within 5 minutes. Reviewed on: 10th March 2023

Great banking

Good services and warm welcoming Reviewed on: 10th March 2023

Super Metro

I get excited just thinking about Metro. I enjoy the in store atmosphere. Reviewed on: 10th March 2023

Great customer service

Eveytime I walk into a metro bank the staff are very professional and helpful I’m happy banking with you Reviewed on: 10th March 2023

Best neurodivergent service

I always recommend banking with Metro bank to my family and friends. I have banked with them for a number of years now and have very issues. When there are difficulties, they are always resolved quickly and efficiently. Staff are friendly and the environment in the bank is autism-friendly. Reviewed on: 10th March 2023

Excellent in every way!

Timing is excellent! Service is outstanding!! Kid friendly is their name!!! All in all it is an excellent family to be part of!!!! Reviewed on: 10th March 2023

courteous and efficient

a very helpful team in the Bath branch, and rarely kept waiting for service! Reviewed on: 10th March 2023

The best

Opened every day of the week, with such a nice service and safe too. Reviewed on: 10th March 2023

Rating the best ever bank of my choice

The metro bank is the best and very useful for me because it is not complicated to start your procedure of opening your new bank . They are very helpful with refugees and young people and this is the most important thing that I love it . Reviewed on: 10th March 2023

Great experience on easy banking

I’m not very clever with online banking metro made that easy for me to understand thanks very much Reviewed on: 10th March 2023

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