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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great experience on easy banking

I’m not very clever with online banking metro made that easy for me to understand thanks very much Reviewed on: 10th March 2023

Kept their promises

Promised easy access 24 hour banking with minimal fuss. So far exactly as promised. Reviewed on: 10th March 2023

Best Bank

Friendly staff, great service, great bank Reviewed on: 10th March 2023

Easy and accessible

I have been with metro for years, they provide analysis of my outgoings which is very helpful. If I ever have an issue they are very easy to contact and have it reviewed. Reviewed on: 10th March 2023

First class customer service

Every time I have been into a metro bank the customer service has been excellent Reviewed on: 10th March 2023

Best Bank

I opend my current account very quickly, online banking is very easy to use and the staff from the branches I visit they always been very nice, friendly, helpful and their professionalism is at a very high quality! Reviewed on: 10th March 2023

Friendly, approachable banking

Different to other high street banks, make you feel valued and not judged. Great bank to be with Reviewed on: 10th March 2023

Good

Good bank in London very good services, alll staff good Reviewed on: 10th March 2023

Competent

Awesome customer service delivery Reviewed on: 10th March 2023

Excellent service

Every time I walked into Metro bank I receive an excellent service not having to wait in long queues as someone is always on hand to approach me and ask for my request that day. Reviewed on: 10th March 2023

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Metro Bank: Current account reviews

100% decrease in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Metro Bank: Current account now

Metro Bank Current account reviews (10579)

Great experience on easy banking

Kept their promises

Best Bank

Easy and accessible

First class customer service

Best Bank

Friendly, approachable banking

Good

Competent

Excellent service

Do you have a different Metro Bank product?

Want to see more from Metro Bank?

Young Saver

Instant access savings

Business banking

Join Smart Money People

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