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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Reliable

Thir customer services is amazing, they care for everyone, no matter what the situation is. Reviewed on: 10th March 2023

Great bank, Great service, Great people!

I’ve never had an issue with metro in the 6 years I’ve banked with them. There in person and online service is amazing. I always speak with an operator which is great in todays world. All issues I’ve had have been resolved in great time. I LOVE how the bank is open till late as I work long hours. Reviewed on: 10th March 2023

First class!

First class service, quick and efficient customer service, easy to manage on the app. Open on Sunday's which no other bank do therefore making Metro the best bank to use. Reviewed on: 10th March 2023

Transfer to Excellence

I took the opportunity to transfer my banking to Metro bank and was truly amazed at the transformation. The help and support given to me by the staff was absolutely unmatched Reviewed on: 10th March 2023

Never had a problem

Easy to use. Great customer service Reviewed on: 10th March 2023

The Bank that serves You

This bank I was introduced to by my Son he said they are open when you want them to be they cannot do enough when you need help I was scammed and they paid me no problem I love them and they give you a free pen if you need one as well cannot fault them at all Reviewed on: 10th March 2023

Amazing experience and excellent customer care..

I had a problem with my debit card and internet banking.I went to the bank on Sunday and didn't even think to get it done.. Fortunately, bank was open and got my new debit card in few minutes and sorted out internet banking problem as well.. Friendly and hardworking staff. Thank you so much and never had this kind of experience earlier.. Reviewed on: 10th March 2023

Excellent customer service

All staffs are so friendly, wishing to help the customers and it opens seven days a week. Reviewed on: 10th March 2023

Metro bank .

100% best bank out there, lovely staff, always help you to the best of there ability. Never had any issues at all. Very Accommodating no matter what Reviewed on: 10th March 2023

Friendly staff/open Sundays

Very helpful staff,I work 6 days a week so being open Sunday helps Reviewed on: 10th March 2023

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