Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

View other Metro Bank products

4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Transfer to Excellence

I took the opportunity to transfer my banking to Metro bank and was truly amazed at the transformation. The help and support given to me by the staff was absolutely unmatched Reviewed on: 10th March 2023

Never had a problem

Easy to use. Great customer service Reviewed on: 10th March 2023

The Bank that serves You

This bank I was introduced to by my Son he said they are open when you want them to be they cannot do enough when you need help I was scammed and they paid me no problem I love them and they give you a free pen if you need one as well cannot fault them at all Reviewed on: 10th March 2023

Amazing experience and excellent customer care..

I had a problem with my debit card and internet banking.I went to the bank on Sunday and didn't even think to get it done.. Fortunately, bank was open and got my new debit card in few minutes and sorted out internet banking problem as well.. Friendly and hardworking staff. Thank you so much and never had this kind of experience earlier.. Reviewed on: 10th March 2023

Excellent customer service

All staffs are so friendly, wishing to help the customers and it opens seven days a week. Reviewed on: 10th March 2023

Metro bank .

100% best bank out there, lovely staff, always help you to the best of there ability. Never had any issues at all. Very Accommodating no matter what Reviewed on: 10th March 2023

Friendly staff/open Sundays

Very helpful staff,I work 6 days a week so being open Sunday helps Reviewed on: 10th March 2023

The easiest and the best

Easy to access and pay. I really recommend people to use metro bank Reviewed on: 10th March 2023

best service

Never any hiccups in any of the services. Reviewed on: 10th March 2023

Brilliant customer service

Best bank brilliant customer service excellent security when getting through on the phone Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Account (discontinued)
from Ditto Bank (inactive company) 3.00 from 4 reviews
Graduate Account
from NatWest 4.38 from 63 reviews
Black Account
from NatWest 4.27 from 233 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.90 from 484 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub