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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Great service

Great service an opening hours at the weekend Reviewed on: 10th March 2023

Metro

I’m so pleased I switched to the Metro bank. The staff are polite, friendly, extremely helpful & look smart too Reviewed on: 10th March 2023

Great costumer service and very convenient working hours

Super easy to open an account. Staff very friendly and always available to help. Great working hours. Very professional Reviewed on: 10th March 2023

Simple and efficient bank

Does exactly what it says on the tin Reviewed on: 10th March 2023

Great staff bank open till 7pm Monday to Friday. And also able to get access to

Great helpful staff always on hand to help. Any issues staff help to resolve them if they can. Reviewed on: 10th March 2023

No hassle, always available.

Anything requiring a visit to branch is always sorted on one visit. Never any hassle, and open proper shop hours with real people in attendance. Use 3 banks for various duties, and Metro is best for my current account banking. Reviewed on: 10th March 2023

Best bank

Everything is good, customer support excellent,app is easy to use, just one thing metro should bring cheque deposit aswell in there app… Reviewed on: 10th March 2023

Efficient

Can always sort out issues instantly. Customer service is excellent. Reviewed on: 10th March 2023

Best high street bank

I love Metro, friendly and helpful. Supportive and responsible. Reviewed on: 10th March 2023

Best bank ever

Since I’ve been with this bank everything my experience has been so good in every area, it was first time to have a bank which is open 7 days a week and have someone to serve you at all time. Awesome. Reviewed on: 10th March 2023

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