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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023
Alamgir Ahmed 's avatar
Alamgir Ahmed

Reliable and efficient

5
MetroBank was by far the easiest high street bank to get an account setup with and have a physical card that I could start using on the same day. I’ve only had 2 issues in all the years I’ve been banking with them and both were resolved within an hour of being brought to MetroBank’s attention. On one occasion, my card was blocked due to a potential fraud alert - one phone call with the fraud team and they were able to unblock my account without any issues or money lost. When the chip in my card stopped working, they happily replaced my card with an extended expiration date on the spot when I went into the branch. Just hope that they open more branches in the south of England! Reviewed on: 10th March 2023
Jess V's avatar
Jess V

Nice bank

5
Everything it’s look good and easy Reviewed on: 10th March 2023
Dimitar Bozhinov's avatar
Dimitar Bozhinov

Very good

5
I am very satisfied and recommend my friends and family to join metro banco. Reviewed on: 10th March 2023
Osvaldo Da Mata's avatar
Osvaldo Da Mata

Great Bank

5
I have been with Metrobank for over 10 years now. Cannot fault from Instore facilities late opening great for us workers and weekends to. Always polite professional and if you have a problem always resolved on the spot whether at the bank or by phone and added bonus of Debit Card renewals when Instore. Recommended to family and friends and they all say the same. Keep up the good work Metrobank. Reviewed on: 10th March 2023
Rosemary Sherrin's avatar
Rosemary Sherrin

Best service

5
Ease of use. Friendliness. Great availability. Reviewed on: 10th March 2023
jarnaiz's avatar
jarnaiz

Best bank in the UK

5
They offer you a cup of tea while you wait, they give you free lollipops, metro bank pens and the 'M' money boxes are cool too!. They also print your debit card while you wait if you lose it. The metro bank app is also very useful. Will be using this bank for the rest of my life no doubt. Reviewed on: 10th March 2023
Leon Palmer's avatar
Leon Palmer

Best bank

5
I am a client Metro Bank from few years and i am very happy. Reviewed on: 10th March 2023
Anna Stach's avatar
Anna Stach

IM HAPPY WITH NOT CHARGE FEE ALL AROUND THE EUROPE

5
I'M GLAD TO CHOOSE METRO BANK TO BE MINE CURRENT BANK. Reviewed on: 10th March 2023
Ramona Hristova's avatar
Ramona Hristova

Nice bank

5
Very friendly staff and a good bank Reviewed on: 10th March 2023
Enri's avatar
Enri

Best customer service

5
Staff are always very helpful both on the high street and by phone when having problems with internet banking. Long working hours are really appreciated. Reviewed on: 10th March 2023
Grazyna Thomas's avatar
Grazyna Thomas

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